Tips & Guides

Contactless ways to contact Jayco

9th Apr 2020

At Jayco Australia, we are committed to doing everything we can to support our Jayco family through this challenging time. We want to reassure you our continued commitment to the health and safety of all our customers, employees and dealerships remains paramount.

Jayco is still operating and manufacturing orders in accordance with current Australian government regulations and we are committed to continuing to provide you with the most up to date information on our retail and service operations.

We have also implemented a range of essential countermeasures to help reduce the impact on all and to ensure you our valued customers can most importantly continue communication with your dealership at this time if needed. With these measures in place, we are confident we can continually support and assist you safely. From our family to yours, we look forward to seeing you back on the road soon.

Cashless Payment

Whether you’re servicing your van or wanting to order some spare parts payment can be transferred online. Please discuss the options available with your local dealership and sales representative for a flexible and easy payment option.

Product Information

Planning your Aussie dream and next adventure doesn’t have to be put on hold. All Jayco dealerships are equipped to provide you with all-new model information remotely, including pricing, specifications, and optional features. Please call your local dealer to discuss this over the phone or via a video messaging service.

Contactless Ordering

With new virtual tours and contactless payment, our dealers can take new and used product orders over the phone and still deliver you all the standard processing requirements and experiences you would expect from a face to face interactions.

Ordering Spare Parts and Accessories

Use this downtime to give your van a spruce up and a little maintenance. You can call your local dealer to order any parts or accessories and they can deliver these to you by post direct to your door. It’s important you call your dealer ahead of time to check their operating hours during this time.

Virtual Tours

Dealers can take you on 1-1 virtual tour of their stock available and tailor the content to your needs. Your local dealership can connect with you via a video messaging app and take you through the product that you are interested in and what models might be best for you or your family. Simply request a virtual tour by calling or emailing your local dealer today.

Find your nearest Jayco dealer

Your Jayco dealership is here to support you throughout this time. Please get in contact to discuss your individual requirements with your dealer.